3Dolphins
Anywhere EN
Anywhere EN
  • Get Started
  • How to Using 3Dolphins Anywhere
  • Task
    • Task
      • Task Feature
      • Create Task
      • Edit Task
      • Detail Task Feature
      • Add Task Based on Related Ticket
    • Task Notification
  • Ticket
    • Reply Ticket
    • Transfer Ticket
    • Escalated Ticket
    • Reassign Ticket
    • Takeover Ticket
    • Closed Ticket
    • Search Ticket
    • Agent Performance
    • Ticket Notification
    • Page Listing
  • Priority
    • Priority Ticket
  • Analytic
    • Analytic
  • Team
    • Team Chat
      • Send Message
      • Send File
    • 3Dolphins Meet
  • Account
    • Account
    • Accessibility
    • Info
    • Logout
  • Sales
    • Deal
      • Create New Deal
      • Detail Deal
      • Add Product to Deal
      • Note on Timeline Tab
      • Transfer Deal to Another Pipeline
      • Close Deal to Won or Lost Deal
      • Filter and Search Deal
      • Delete Deal
    • Contact
      • Create New Contact
      • Edit Contact
    • Company
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How to Using 3Dolphins Anywhere

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Last updated 3 years ago

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The mechanism for using 3Dolphins Anywhere v2.0.4 is as follows :

Download and Install the free iOS and Android 3Dolphins Anywhere apps in ‘App Store‘ or ‘Play Store‘. It lets you stay connected to your website visitors outside of the office. You can chat with your customers anywhere and impress your customers with constant support. For the use of apps, it is better to use ‘IOS version 11.4‘ and ‘Android version 6.01’.

Then, open the 3Dolphins Anywhere app and you will see a user interface of 3Dolphins Anywhere, tap the ‘Next’ button until you see the user interface to sign in to your server.

Enter your server link address, copy and paste the URL up to ‘/dolphin/ apiv1’ e.g https://[server]/dolphin/apiv1, tap the ‘Connect‘ button.

You will see a login page of 3Dolphins Anywhere, you can log in as Supervisor or Operator. Type your ‘Username’ (your email address) and ‘Password‘ in the column provided. You should enter your username and password that have been registered in 3Dolphins SRM and tap the ‘Sign in‘ button.

Forgot Password

In the 3Dolphins anywhere login page, if you forget your password you can tap the ‘Forgot Password‘ button to send a request to reset your password by sending the reset link to your email address. To be able to receive a password reset link, please enter your registered email address correctly, because the password reset link will be sent to your email address.

Anywhere Introduction
Sign In to your Server
Sign In
Forgot Password