3Dolphins
Anywhere EN
Anywhere EN
  • Get Started
  • How to Using 3Dolphins Anywhere
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    • Task
      • Task Feature
      • Create Task
      • Edit Task
      • Detail Task Feature
      • Add Task Based on Related Ticket
    • Task Notification
  • Ticket
    • Reply Ticket
    • Transfer Ticket
    • Escalated Ticket
    • Reassign Ticket
    • Takeover Ticket
    • Closed Ticket
    • Search Ticket
    • Agent Performance
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    • Analytic
  • Team
    • Team Chat
      • Send Message
      • Send File
    • 3Dolphins Meet
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  • Sales
    • Deal
      • Create New Deal
      • Detail Deal
      • Add Product to Deal
      • Note on Timeline Tab
      • Transfer Deal to Another Pipeline
      • Close Deal to Won or Lost Deal
      • Filter and Search Deal
      • Delete Deal
    • Contact
      • Create New Contact
      • Edit Contact
    • Company
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  1. Team
  2. Team Chat

Send File

PreviousSend MessageNext3Dolphins Meet

Last updated 3 years ago

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You can send file to reply chat from any users. You can send files with max. file size is 2mb. In the bottom of your screen, tap ‘send file‘ button. Then you will see a pop-up to choose an action, select the file you want, i.e:

  1. Document : [.doc], [.pdf]

  2. Video : [.mp4], [.m4v]

  3. Audio : [.mp3], [.oog], [.wav]

  4. Images : [.jpg], [.png]

For example, submit the ‘Image’ file. In your local drive, select the image that you will send to the team chat. On the preview page, tap the 'send’ button. Then, the file will be displayed in the chat conversation as shown below.

Upload File
Upload File Success