# Search Ticket

Di halaman dashboard anywhere, Anda dapat mencari tiket berdasarkan 'nama pelanggan', 'nomor tiket', atau 'body ticket (pesan)'.

![Search Ticket ](https://3748189133-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-McS4slkZTp9eDZqZZTy%2F-McSH8qUWzGVwllNoEDr%2Fmerge_search%20ticket.jpg?alt=media\&token=db8b13bf-2112-487b-abec-b1d8fe66b593)

Di halaman supervisor, Anda dapat mencari tiket di tab **inbox**, tab **unassigned**, tab **team** atau tab **closed**. Namun, di halaman Agen atau Operator, Anda dapat mencari tiket di tab **inbox**, tab **escalated**, tab **transferred**, atau tab **closed**.

![Search Ticket on Supervisor or Operator Dashboard](https://3748189133-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-McS4slkZTp9eDZqZZTy%2F-McSHx6net5SqVv8-Y59%2Fmerge_search%20ticket%20on%20spv%20opr.jpg?alt=media\&token=d2dbf8e6-c27e-4b90-b7c0-963f29c41b69)