# Timeout Message Messages that are displayed by the Bot when the customer does not respond to messages from the Bot after some time. (timeout period varies). Select Bot and click the **'Timeout'** icon (![](/files/-MRPVVOTGcDwiKiJ9xIV)). Then, you will see a pop-up timeout message. Set the timeout for dialog and FAQ in seconds and click the **'save'** button. Then, type what the bot says as timeout messages and choose timeout language and click the **'plus'** (![https://docs.3dolphins.ai/wp-content/uploads/2019/06/29-7.png](/files/-MRPVVOUaJXIAQDmTd9F) ) button. You can choose the integrate field if you want to make a custom response for your timeout message using process flow (this is optional). ![Timeout Messages](/files/jWPV5a49TABGQqOkoLIJ) --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.3dolphins.ai/bot-settings/bot-manager/create-new-bot/timeout-message.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.