Timeout Message

Messages that are displayed by the Bot when the customer does not respond to messages from the Bot after some time. (timeout period varies). Select Bot and click the 'Timeout' icon ().

Then, you will see a pop-up timeout message. Set the timeout for dialog and FAQ in seconds and click the 'save' button. Then, type what the bot says as timeout messages and choose timeout language and click the 'plus' ( ) button. You can choose the integrate field if you want to make a custom response for your timeout message using process flow (this is optional).

Timeout Messages