# Media

When conversing with customers and you want to present information and messages in a more visual, interactive, and practical way, you can use the **Media** feature to enhance the conversation.

Within the Media feature, there is a **library** with various options that you can choose from based on your needs, including **Send Card, Send Option, Send Image, Send Document, Send Video,** and **Send Audio**. For more details about the library, you can visit [this](/bot-settings/digital-library/create-new-digital-library.md) page.

To get started, you can click the **'Add response'** button and select **'Media'**. A pop-up will appear with a library folder on the left side of the page, and you can add libraries from the right side. You can also use the **Search bar** to find a folder containing the libraries you have created.

<figure><img src="/files/ZR25q5Gake1lkDZTf6eG" alt=""><figcaption><p>Search Folder Library</p></figcaption></figure>

After finding the folder, you can search for the available libraries and attach the desired library by clicking the '**Attach'** button (![](/files/hWLmRuIftQOLvZZY3X5j)). The system will then automatically place the library as a **Question Response**.

<figure><img src="/files/T7X7ZYMIyuCgbEcINTVB" alt=""><figcaption><p>Media as Question Response</p></figcaption></figure>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.3dolphins.ai/bot-settings/dialog-flows/untitled-1/defined-entity-bot-response/media.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
