# Media
When conversing with customers and you want to present information and messages in a more visual, interactive, and practical way, you can use the **Media** feature to enhance the conversation.
Within the Media feature, there is a **library** with various options that you can choose from based on your needs, including **Send Card, Send Option, Send Image, Send Document, Send Video,** and **Send Audio**. For more details about the library, you can visit [this](https://docs.3dolphins.ai/bot-settings/digital-library/create-new-digital-library) page.
To get started, you can click the **'Add response'** button and select **'Media'**. A pop-up will appear with a library folder on the left side of the page, and you can add libraries from the right side. You can also use the **Search bar** to find a folder containing the libraries you have created.
Search Folder Library
After finding the folder, you can search for the available libraries and attach the desired library by clicking the '**Attach'** button (). The system will then automatically place the library as a **Question Response**.
