New Line & InLine
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When you want to defining the format for a question from the bot response being sent, you can use 'InLine' and 'New Line'. InLine is used when you want to send a question response within a single bubble, while New Line allows you to send question response in separate bubbles.
For example, if you want to create a chatbot response using New Line. First, type a sentence in the 'Enter your question here' section and press enter. You can add another question by retyping the desired sentence and pressing enter. Then, click the 'Add response' button and select 'New Line', as shown in the following image.
You will see the automatic sentence split into two bubbles as shown in the following image.
If you want to send a question response in a single bubble to the customer, you can use InLine feature. After entering the response text, click the 'Add Response' button and select 'Inline' so that the question response appears in the same bubble.
You will see the automatic sentence merged into a single bubble, as shown in the following image.
