> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/bot-settings/faq-knowledge/export-faq-knowledge.md).

# Export FAQ Knowledge

When you need to export or download a list of available FAQ modules, including the compiled questions and answers for access or management outside the **3Dolphins** platform , you can use the export knowledge feature.

Go to the **FAQ Knowledge** page and click the **'Export'** button to export the file. 

<figure><img src="/files/Ztg4iaT43HHEHAKMmGIK" alt=""><figcaption><p>Export Button</p></figcaption></figure>

Inside the pop-up, there is a dropdown menu to select the file type, available in **XLSX** or **CSV**, based on your needs. Additionally, several files can be exported by clicking the **'Download'** icon ( <img src="/files/76GzjP6DI8cdjGIRTkT4" alt="" data-size="line"> ).

<figure><img src="/files/rUWhiRO80MyNt9wIaVSS" alt=""><figcaption><p>Export Domain</p></figcaption></figure>

After clicking the **'Download'** icon, the file will automatically be saved to your local storage. The contents of the **FAQ Knowledge** file are as follows.&#x20;

<figure><img src="/files/5869gbGX5E5rfCfdlhwi" alt=""><figcaption><p>File FAQ Knowledge</p></figcaption></figure>

**Component Explanation:**&#x20;

<table><thead><tr><th width="330.5">Name</th><th>Description</th></tr></thead><tbody><tr><td>Module </td><td>The storage module for multiple FAQ knowledge entries.</td></tr><tr><td>Title</td><td>The title of the created knowledge.</td></tr><tr><td>Question</td><td>Frequently Asked Questions (FAQs) about products, services, or other topics.</td></tr><tr><td>Context</td><td>FAQ restriction (only users with the same context can access).</td></tr><tr><td>Language</td><td>The language used in FAQ Knowledge.</td></tr><tr><td>Period Start</td><td>The start period when the knowledge becomes available.<br>Format: <strong>dd/mm/yyyy hh:mm:ss</strong></td></tr><tr><td>Period End</td><td>The end period when the knowledge is available.<br>Format: <strong>dd/mm/yyyy hh:mm:ss</strong></td></tr><tr><td>Answer</td><td>The Answer Set displayed by the Bot in response to the customer's question.</td></tr></tbody></table>