# Export FAQ Knowledge

When you need to export or download a list of available FAQ modules, including the compiled questions and answers for access or management outside the **3Dolphins** platform , you can use the export knowledge feature.

Go to the **FAQ Knowledge** page and click the **'Export'** button to export the file. 

<figure><img src="/files/Ztg4iaT43HHEHAKMmGIK" alt=""><figcaption><p>Export Button</p></figcaption></figure>

Inside the pop-up, there is a dropdown menu to select the file type, available in **XLSX** or **CSV**, based on your needs. Additionally, several files can be exported by clicking the **'Download'** icon ( <img src="/files/76GzjP6DI8cdjGIRTkT4" alt="" data-size="line"> ).

<figure><img src="/files/rUWhiRO80MyNt9wIaVSS" alt=""><figcaption><p>Export Domain</p></figcaption></figure>

After clicking the **'Download'** icon, the file will automatically be saved to your local storage. The contents of the **FAQ Knowledge** file are as follows.&#x20;

<figure><img src="/files/5869gbGX5E5rfCfdlhwi" alt=""><figcaption><p>File FAQ Knowledge</p></figcaption></figure>

**Component Explanation:**&#x20;

<table><thead><tr><th width="330.5">Name</th><th>Description</th></tr></thead><tbody><tr><td>Module </td><td>The storage module for multiple FAQ knowledge entries.</td></tr><tr><td>Title</td><td>The title of the created knowledge.</td></tr><tr><td>Question</td><td>Frequently Asked Questions (FAQs) about products, services, or other topics.</td></tr><tr><td>Context</td><td>FAQ restriction (only users with the same context can access).</td></tr><tr><td>Language</td><td>The language used in FAQ Knowledge.</td></tr><tr><td>Period Start</td><td>The start period when the knowledge becomes available.<br>Format: <strong>dd/mm/yyyy hh:mm:ss</strong></td></tr><tr><td>Period End</td><td>The end period when the knowledge is available.<br>Format: <strong>dd/mm/yyyy hh:mm:ss</strong></td></tr><tr><td>Answer</td><td>The Answer Set displayed by the Bot in response to the customer's question.</td></tr></tbody></table>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.3dolphins.ai/bot-settings/faq-knowledge/export-faq-knowledge.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.