> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/bot-settings/faq-knowledge/faq-knowledge-contextual.md).
# FAQ Knowledge Contextual
**FAQ Knowledge contextual** is used to display knowledge according to context or conditions. To activate the FAQ knowledge contextual function, create new knowledge and save it, choose the module and enter the **context** in the knowledge setting before clicking the **'save'** button.
Knowledge Setting
**Component Explanation:**
| Name | Description |
| --------- | ------------------------------------------------- |
| Language | To set the language of the knowledge. |
| Module | To choose or create new module for the knowledge. |
| Context | To describe the context of the knowledge. |
| Effective | Effective date of the knowledge. |
| Expire | Expired date of the knowledge. |
On the **Bot Settings** page, click the **Bot Manager** submenu. Then, select the bot and activate the contextual bot by clicking the **'On'** toggle.
Contextual ON
Make sure that the FAQ Knowledge that will be used is already attached in Bot. Click the **'Bot Emulator'** button () and you will see a pop-up conversation emulator bot. Enter what user might says and click () icon. If the context field is empty, it will display unrecognized message like the image below.
Unrecognized Message
However, if the context is filled in, the bot will display the answer to the question that was entered, like the image below.
) and you will see a pop-up conversation emulator bot. Enter what user might says and click (
) icon. If the context field is empty, it will display unrecognized message like the image below.
