Remove Knowledge

Sometimes you need to remove knowledge from a system when it’s no longer needed. In the FAQ Knowledge feature, you can remove knowledge manually one by one or remove all knowledge based on modules.

For example, when you need to delete some knowledge contained in the Dokumentasi module, you need to select the knowledge that you will delete by searching for the knowledge based on the title or question knowledge, then clicking the 'Remove' icon.

Icon Remove Knowledge

Then, you will prompt to confirm the remove request, click ‘Yes‘ to proceed remove knowledge, or you can click ‘No‘ to return to the list of FAQ Knowledge page.

Remove Knowledge

However, if you want to delete all the knowledge contained in the Dokumentasi module, you can click the 'Remove' icon on the module.

Icon Remove Module

Then, you will prompt to confirm the remove request, click 'Yes' to proceed remove module, or you can click 'No' to return to the FAQ Knowledge page.

Remove Module

Last updated

Was this helpful?