Integration

Let us take an example of a Public Holiday workflow like the image below.

Public Holiday Workflow

To integrate process flow with dialog, go to the Bot Settings menu and click the Dialog Flows menu, then you will see a dialog flow page, click the 'New Dialog' button.

Dialog Flow Page

In the integration process, click toggle 'FINAL' to integrate process flow on the dialog. Select 'workflow service' and select the process flow in accordance with the dialog that has been made.

Dialog Flow Page – Integration (Add Workflow Service)

After save and build dialog, attach your dialog that has been made on the bot. Go to the Bot Settings menu and click the Bot Manager menu, then you will see a bot manager page, select bot, and click the 'Dialog' button. In the pop-up, search dialog and click the 'Attach' button.

Bot Manager Page – Attach Dialog

Last updated

Was this helpful?