5.2 EN

5.2 EN 5.2 ID 5.1 EN 5.1 ID Anywhere EN Anywhere ID Archived

5.2 EN

5.2 EN 5.2 ID 5.1 EN 5.1 ID Anywhere EN Anywhere ID Archived

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Pre-Requisite
FAQ User
Task Management
- Task Management
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Bot Settings
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SLA Guidelines

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Integration

Channel Connector

Facebook

PreviousAgent (Operator) or Supervisor NextFacebook Developers

Last updated 2 years ago

Facebook is a social media application that you can use to interact with your customers. At 3Dolphins SRM, we support integration with your Facebook page by following the steps described. So, when your customer sends a comment and messenger on your Facebook page is automatically converted to tickets and handled as quickly as possible by your support team.