> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/integration/channel-connector/telegram-bot.md).

# Telegram Bot

You can receive incoming tickets from customers using the Telegram bot whenever interacting with it. It would be best if you already have the bot. Then, you can connect your bot as a channel in the 3Dolphins application.

The following section describes how to create incoming tickets from your Telegram bot. We've summarized steps for you to create your telegram bot channel easily. 

![Telegram](/files/-MV-btgNujZa4s3yX6Ta)


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