> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/integration/channel-connector/twitter/best-practice-twitter/customer.md).

# Customer

###

### Twitter Mention

#### Send Text Message

![Send Text Twitter Mention](/files/SgyL8MRt0k2ou0tt5Pcf)

#### Send Media Message Image

<figure><img src="/files/u2QO1TPqpUuhaNR8BU9f" alt=""><figcaption><p>Send Image Twitter Mention</p></figcaption></figure>

#### Send Media Message GIF

<figure><img src="/files/3ZKj7SjEt4FfzBbpkr2p" alt=""><figcaption><p>Send GIF Twitter Mention</p></figcaption></figure>

### Direct Message (DM)

#### Send Text Message

![Send Text on Direct Message](/files/EY7AIqD6q6vQhKVDdPLn)

#### Send Media Message Image

![Send Image Direct Message](/files/7wmkia6xMJ9BRrGcSx9I)

#### Send Media Message GIF

![Send GIF Direct Message](/files/Z6qY9tzNvrHWtZv6E1kN)

#### Send Media Message Video

<figure><img src="/files/dbVDij1MGCsFylPU8dLB" alt=""><figcaption><p>Send Video Direct Message</p></figcaption></figure>