> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/integration/channel-connector/twitter/best-practice-twitter/customer.md).

# Customer

###

### Twitter Mention

#### Send Text Message

![Send Text Twitter Mention](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2F5iqiAtJHsws2ET2i8Lzj%2FSend%20Text%20Mention%20edit.png?alt=media\&token=46401311-d65a-4d41-8772-56e32999b274)

#### Send Media Message Image

<figure><img src="https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FYgZ0HkowqadEHlzHmtb3%2Fsend%20mention%20image%20edit.png?alt=media&amp;token=efcbe249-c319-4383-8824-6e4c88911f0f" alt=""><figcaption><p>Send Image Twitter Mention</p></figcaption></figure>

#### Send Media Message GIF

<figure><img src="https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FGADoStzMS4eCqoaBmBBD%2FSend%20GIF%20edit.png?alt=media&amp;token=321c54b5-4fcc-470b-b09e-6ef3a8b0c2f6" alt=""><figcaption><p>Send GIF Twitter Mention</p></figcaption></figure>

### Direct Message (DM)

#### Send Text Message

![Send Text on Direct Message](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FW942xWZWfoTQKj5I2Z3S%2FSend%20DM%20edit.png?alt=media\&token=3ec7d1f8-15ba-4e59-b2e4-044ff145fd8b)

#### Send Media Message Image

![Send Image Direct Message](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FTAMI05pRzPVwiUhCsRe0%2FSend%20Image%20DM%20edit.png?alt=media\&token=96c89add-504f-43e9-9bc5-51c727f64ff8)

#### Send Media Message GIF

![Send GIF Direct Message](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2Fydn0QYFRgWk48kDJ2ETo%2FSend%20GIF%20DM%20edit.png?alt=media\&token=e00dd535-7cf0-46ed-995e-d6a41a156476)

#### Send Media Message Video

<figure><img src="https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2F6wo3QAa6Hbhq3N2KkcoO%2FSend%20Video%20DM%20edit.png?alt=media&amp;token=b7358903-efc5-4989-b637-29d142f471ab" alt=""><figcaption><p>Send Video Direct Message</p></figcaption></figure>