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# Result Create New Whatsapp Business Channel

Click enable toggle to activate the Whatsapp channel that has been added.

<figure><img src="/files/saXokK82s8hNjc5zRt6P" alt=""><figcaption><p>Channel Connector Whatsapp</p></figcaption></figure>

Customers send messages to your Whatsapp business number.&#x20;

<figure><img src="/files/79fhw0GQoL4lnJbJZbvw" alt=""><figcaption><p>Send Message</p></figcaption></figure>

Message customers in your Whatsapp channel can be incoming as a ticket to the **'Inbox'** tab Agent or **'Unassigned'** tab supervisor.

<figure><img src="/files/nUiNX4THZMpiUxlTn57X" alt=""><figcaption><p>Agent's Inbox Tab</p></figcaption></figure>