# Result Create New Youtube Channel

Click enable toggle to activate youtube channel has been added.

![YouTube Channel](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FOLgsKFnfJWMhA27puCv7%2FActivated%20channel%20youtube%20edit.png?alt=media\&token=ee16576a-4d1d-4892-9c7f-d35d4e961526)

Customers comment on your video youtube channel.

![YouTube Comment](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FI3enMGpfwxODKoVzHTMv%2FYoutube%20comment%20edit.png?alt=media\&token=f96e4274-0403-4999-b738-52fb82d282fa)

Comment customers in your youtube channel can be incoming as a ticket to the **'Assigned'** tab Agent or **'Unassigned'** tab supervisor.

![Supervisor's Unassigned Tab](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FQgeK6mmVKdj69xb6L23p%2FNew%20Ticket%20youtube.png?alt=media\&token=d1e0f93f-ad72-4be3-9110-18c44a2e1c27)

{% hint style="info" %}
If you log in as **'Agent'**, make sure your agent status is **'Available'**.
{% endhint %}