> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/marketing/notification/quality-rating-notification.md).

# Quality Rating Notification

The **Quality Rating** feature on the **Notification** page allows you to easily monitor the performance of your WhatsApp Business number. This performance is determined based on customer feedback, such as recent blocking activities or other issue reports related to the messages sent.

Go to the **Notification** page and clik the **'Quality Rating'** button at the upper right of the page as shown image below.

<figure><img src="/files/HqW69e08csmfzFDWoYNL" alt=""><figcaption><p>Quality Rating Notification</p></figcaption></figure>

**Component Explanation:**

| Icon                                                            | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| --------------------------------------------------------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| <img src="/files/b14qiC8QHd9D5FFy2UI6" alt="" data-size="line"> | Is your company's WhatsApp business number.                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| <img src="/files/5qEubiVtuZeZhnfmpl2m" alt="" data-size="line"> | Is the display name of your company's WhatsApp business.                                                                                                                                                                                                                                                                                                                                                                                                                                 |
| <img src="/files/Ud2lrnDvuxFNFAwyfyq3" alt="" data-size="line"> | <p>Shows the quality rating for your WhatsApp business number. There are several statuses for your quality rating:<br></p><ul><li>Green: High quality</li><li>Yellow: Medium quality</li><li>Red: Low quality<br></li></ul><p><strong>Note:</strong><br>If your account's quality rating drops to "Low" quality or your WhatsApp business number changes, Facebook will send you a warning email and notification, and your account status will change to "Restricted" or "Flagged."</p> |


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