Quality Rating Notification
The Quality Rating feature on the Notification page allows you to easily monitor the performance of your WhatsApp Business number. This performance is determined based on customer feedback, such as recent blocking activities or other issue reports related to the messages sent.
Go to the Notification page and clik the 'Quality Rating' button at the upper right of the page as shown image below.
Component Explanation:
Is your company's WhatsApp business number.
Is the display name of your company's WhatsApp business.
Shows the quality rating for your WhatsApp business number. There are several statuses for your quality rating:
Green: High quality
Yellow: Medium quality
Red: Low quality
Note: If your account's quality rating drops to "Low" quality or your WhatsApp business number changes, Facebook will send you a warning email and notification, and your account status will change to "Restricted" or "Flagged."
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