Message Content

Message Content is used to send a verification code (OTP) to customers. The message content is predefined by WhatsApp (default) and cannot be edited. However, you can choose options to enhance security and make the message clearer as follows:

Add security recommendation

If you check the 'Add security recommendation' checkbox, the OTP message sent will include a security recommendation for customers. This recommendation is intended to enhance customer protection by providing a warning about OTP security, such as advising them not to share the code with anyone, as shown in the following image.

Message Content

Add expiration time for the code

If you want to specify the expiration time for the OTP code, you can check the 'Add expiration time for the code' checkbox. In this option, you can set the duration (in minutes) according to the validity period of the OTP code.

Message Content