> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/marketing/template/request-template/marketing-template/carousel-message.md).

# Carousel Message

A Carousel Message allows you to display multiple pieces of product or service information in a single message using cards. Each card in a Carousel Message can contain an image or video as the main display, a brief description to explain the product or service, and response buttons that make it easy for customers to get more information.

<figure><img src="/files/dzUxBRD7zPj1yJo6Wagf" alt=""><figcaption><p>Carousel Template</p></figcaption></figure>

**Component Explanation:**

| Component            | Description                                                                                                                                                                                                                                 |
| -------------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Card Media Header    | <p>The top section of the Carousel. You can choose to upload an image or upload a video.</p><p></p><p><strong>Note:</strong></p><ol><li>Upload image → JPG or PNG format, max 5 MB.</li><li>Upload video → MP4 format, max 16 MB.</li></ol> |
| Card Body Message    | <p>To add a description or information about the product or service offered.</p><p></p><p><strong>Note:</strong><br>A maximum of 1024 characters can be written.</p>                                                                        |
| Card Button          | <p>Interactive buttons below the card description. In a Carousel, only card buttons in the form of Quick Reply are available.</p><p></p><p><strong>Note:</strong><br>The maximum number of buttons that can be used is 2.</p>               |
| New Card             | <p>To add a new card.</p><p></p><p><strong>Note:</strong><br>The maximum number of cards that can be created is 10 cards.</p>                                                                                                               |
| Workflow Integration | Determines whether the delivery of messages using this template must go through a configured workflow.                                                                                                                                      |