Carousel Message
A Carousel Message allows you to display multiple pieces of product or service information in a single message using cards. Each card in a Carousel Message can contain an image or video as the main display, a brief description to explain the product or service, and response buttons that make it easy for customers to get more information.
Component Explanation:
Card Media Header
The top section of the Carousel. You can choose to upload an image or upload a video.
Note:
Upload image → JPG or PNG format, max 5 MB.
Upload video → MP4 format, max 16 MB.
Card Body Message
To add a description or information about the product or service offered.
Note: A maximum of 1024 characters can be written.
Card Button
Interactive buttons below the card description. In a Carousel, only card buttons in the form of Quick Reply are available.
Note: The maximum number of buttons that can be used is 2.
New Card
To add a new card.
Note: The maximum number of cards that can be created is 10 cards.
Workflow Integration
Determines whether the delivery of messages using this template must go through a configured workflow.
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