# Standard Message

When you communicate with customers and want to convey a simple yet easily understandable message or information, you can use a Standard Message. A Standard Message is a plain text message format that allows you to deliver information briefly and clearly to customers.

<figure><img src="https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FXRlB4wjnJ87mhA9qu20y%2Fimage.png?alt=media&#x26;token=f942a85b-402b-4025-b8a9-794fa48b5fc0" alt=""><figcaption><p>Standard Message</p></figcaption></figure>