# Workflow Integration

Workflow Integration is used to determine whether the delivery of messages using this template must go through a workflow process first. If you select **'Require workflow when sending notifications'** it means that every message using this template must be processed through a configured workflow.

{% hint style="info" %}
To learn more about workflows, you can visit [this](https://docs.3dolphins.ai/bot-settings/process-flow) page.
{% endhint %}

<figure><img src="https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FjK1GXZJtgUbDMDh2CKjH%2Fimage.png?alt=media&#x26;token=b0b5e20e-46ff-47a0-9878-8e488e4a60bb" alt=""><figcaption><p>Workflow Integration</p></figcaption></figure>

{% hint style="info" %}
When you select workflow integration, the workflow field on the notification page will be automatically filled according to the workflow configuration in the template and cannot be changed.
{% endhint %}

As shown in the example above, after checking the checkbox and selecting a workflow, when you create a broadcast message on the [Notification](https://docs.3dolphins.ai/marketing/notification) page (go to [**Notification > Create Notification**](https://docs.3dolphins.ai/marketing/notification/create-notification)) and use this template in the **Message** section, the **workflow** field will be automatically populated according to the template configuration and cannot be changed, as illustrated in the image below.

<figure><img src="https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FVInojYOFuGJV5Us6je1c%2FScreenshot_12-2-2026_17035_beta.3dolphins.ai.jpeg?alt=media&#x26;token=572a808a-cadb-4d68-b96f-a051bda5c05f" alt=""><figcaption><p>Workflow Notification - Message</p></figcaption></figure>
