You can change how times and dates appear throughout your live agent report page to suit your organization’s preferred date format. To change the time and date formats for your entire page.
Date format configuration on live agent report 3Dolphins uses the Java SimpleDateFormat class. Head to Java SimpleDateFormat to see all allowed values, or use one of the common format examples below.
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Go to analytic menu and click the live agent menus. In the upper right corner, click ‘configuration‘ icon ‘‘. For example, select date format ‘dd-MM-yyyy’, time format ‘HH:mm:ss’, enable time and click ‘Apply‘ button, such as images below.
Format
Example
dd/MM/yyyy
20/04/2020
dd-MM-yyyy
20-04-2020
dd MMMM yyyy
20 April 2020
dd MMMM yy
20 April 20
E, dd MMMM yyyy
Mon, 20 April 2020
MMMM dd, yyyy
April 20, 2020
HH:mm
09:35
HH:mm:ss
09:35:03
hh:mm:ss a
09:35:03 AM
hh:mm a
09:35 AM
