# Live Agent Productivity

Live agent productivity is feature that make it easy for Supervisors to monitor your Agent’s productivity through graph ‘AHT’, ‘Agent Productivity’, ‘E-mail’, ‘Telephony’, ‘Web & InApps Chat’, ‘Chat and Social Media’, and ‘Walk-In’ which can be filtered by date range and live agent name that can be downloaded to a .XLS, .PDF, .CSV or .TXT files, as shown below.

![Live Agent Productivity](https://2268349083-files.gitbook.io/~/files/v0/b/gitbook-legacy-files/o/assets%2F-MNQidQwa-0K9_KnQpoc%2F-MT9oYbuUVAqSULDd6i0%2F-MT9qUbuL8zvoAqlxBgh%2FScreen%20Shot%202021-02-10%20at%2014.30.51.png?alt=media\&token=3f587996-b271-4c19-893c-e4e8e809bfae)