3Dolphins
Anywhere EN
5.2 EN5.2 ID5.1 EN5.1 IDAnywhere ENAnywhere IDArchived
Anywhere EN
5.2 EN5.2 ID5.1 EN5.1 IDAnywhere ENAnywhere IDArchived
  • Get Started
  • How to Using 3Dolphins Anywhere
  • Task
    • Task
      • Task Feature
      • Create Task
      • Edit Task
      • Detail Task Feature
      • Add Task Based on Related Ticket
    • Task Notification
  • Ticket
    • Reply Ticket
    • Transfer Ticket
    • Escalated Ticket
    • Reassign Ticket
    • Takeover Ticket
    • Closed Ticket
    • Search Ticket
    • Agent Performance
    • Ticket Notification
    • Page Listing
  • Priority
    • Priority Ticket
  • Analytic
    • Analytic
  • Team
    • Team Chat
      • Send Message
      • Send File
    • 3Dolphins Meet
  • Account
    • Account
    • Accessibility
    • Info
    • Logout
  • Sales
    • Deal
      • Create New Deal
      • Detail Deal
      • Add Product to Deal
      • Note on Timeline Tab
      • Transfer Deal to Another Pipeline
      • Close Deal to Won or Lost Deal
      • Filter and Search Deal
      • Delete Deal
    • Contact
      • Create New Contact
      • Edit Contact
    • Company
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  1. Team

Team Chat

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Last updated 3 years ago

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The new features of team collaboration chat allow you to discuss with another user (Agent or Supervisor) in the channel’s, private group, or Direct Message (DM).

To be able to chat using the team chat feature, you should add your user into team collaboration chat on the omnichannel 3Dolphins, select Administration menu > User Management > click the User tab then, you will see a user list page. Select a user and click the 'add' button ().

Team Chat