3Dolphins
Anywhere EN
Anywhere EN
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  • How to Using 3Dolphins Anywhere
  • Task
    • Task
      • Task Feature
      • Create Task
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      • Add Task Based on Related Ticket
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    • Reply Ticket
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    • Analytic
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    • Team Chat
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    • Deal
      • Create New Deal
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      • Filter and Search Deal
      • Delete Deal
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      • Create New Contact
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  1. Team

Team Chat

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Last updated 3 years ago

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The new features of team collaboration chat allow you to discuss with another user (Agent or Supervisor) in the channel’s, private group, or Direct Message (DM).

To be able to chat using the team chat feature, you should add your user into team collaboration chat on the omnichannel 3Dolphins, select Administration menu > User Management > click the User tab then, you will see a user list page. Select a user and click the 'add' button ().

Team Chat