# Closed Ticket

‘Closed’ is the final status of a ticket, when a ticket has reached a resolution in terms of its issue, it is said to be resolved and considered closed. After the ticket is closed, it will move to the closed bucket.

In the inbox or team tab, select and open the ticket. Then you will see a conversation chat, in the upper right corner, tap the **'option'** button and select **'closed'**.

![Closed Ticket](/files/-Mc8VPuELQlacqwHpcpj)

You will prompt to confirm the close ticket, tap ‘Yes‘ to proceed ticket or you can tap ‘No‘ to return to the conversation chat. If the ticket is successfully closed, the ticket will move to the closed tab.

![Closed Ticket](/files/-Mc8W-iliA4W1QJFVMNC)


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.3dolphins.ai/anywhere-en/ticket/closed-ticket.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.