3Dolphins
Anywhere EN
Anywhere EN
  • Get Started
  • How to Using 3Dolphins Anywhere
  • Task
    • Task
      • Task Feature
      • Create Task
      • Edit Task
      • Detail Task Feature
      • Add Task Based on Related Ticket
    • Task Notification
  • Ticket
    • Reply Ticket
    • Transfer Ticket
    • Escalated Ticket
    • Reassign Ticket
    • Takeover Ticket
    • Closed Ticket
    • Search Ticket
    • Agent Performance
    • Ticket Notification
    • Page Listing
  • Priority
    • Priority Ticket
  • Analytic
    • Analytic
  • Team
    • Team Chat
      • Send Message
      • Send File
    • 3Dolphins Meet
  • Account
    • Account
    • Accessibility
    • Info
    • Logout
  • Sales
    • Deal
      • Create New Deal
      • Detail Deal
      • Add Product to Deal
      • Note on Timeline Tab
      • Transfer Deal to Another Pipeline
      • Close Deal to Won or Lost Deal
      • Filter and Search Deal
      • Delete Deal
    • Contact
      • Create New Contact
      • Edit Contact
    • Company
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  1. Team
  2. Team Chat

Send Message

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Last updated 3 years ago

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At the bottom of your screen, tap the Team menu. Then, you will see the team chat page. For example, select a user using team search to start a new private message, and write your message in the box at the bottom of the chat. When the message is ready, tap the 'send' button.

Send More Message

Once the chat has begun (whether group or one-on-one), just tap it in the chat list to dip back into it and send more messages.

Edit or Delete Message

You can edit or delete any message that you have sent to users. Tap the message then tap the ‘More options‘ button > Tap ‘Edit‘ or ‘Delete‘.

Mark Message as Unread

Sometimes you may need to mark messages as unread. Maybe it’s because, after you open the message, you don’t yet know the answer to the question asked. Tap the message from another user and tap the ‘More Options‘ button > Tap ‘Mark unread‘.

Say More With Reaction

You can quickly respond to any message from team chat with an emoji reaction. Tap the message and tap the emoji reaction. Select and tap the emoji reaction that will be sent. Then, the emoji will appears in the message, such as the images below.

Send Message
Send More Message
Edit or Deletev
Mark Unread
Send Emoji