Edit an Existing Shift
Sometimes, you might need to edit an employee’s shift. Maybe it’s because the agents asks for permission from superiors, it will be too late to work because there are obstacles or other problem.
By default, you cannot edit the current shift (ongoing shift) and only Supervisors can edit an employee’s shift information and shift will take effect in one day after edited.
![](https://docs.3dolphins.ai/~gitbook/image?url=https%3A%2F%2F2268349083-files.gitbook.io%2F%7E%2Ffiles%2Fv0%2Fb%2Fgitbook-legacy-files%2Fo%2Fassets%252F-MNQidQwa-0K9_KnQpoc%252F-MSR1iZy1YbVnLNxt-Vm%252F-MSR26HNj12_wMktePEi%252FScreen%2520Shot%25202021-02-01%2520at%252012.23.58.png%3Falt%3Dmedia%26token%3D0ada6843-5f52-4703-84a7-3e87e4c6ce48&width=768&dpr=4&quality=100&sign=b70b9185&sv=1)
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