Edit an Existing Template
Sometimes, you might need to edit a feedback template. Maybe it’s because you will edit rating questions, edit minimum NPS/rating, add any question, remove any questions previously added to the feedback or other problem.
You can still make changes to your feedback template even after it’s activated. On the list of feedback template, select the template and click the ‘edit’ button. Then, you will see a pop-up form of edit feedback template, edit field as needed. After you’re done, you can click the ‘save’ button to edit a feedback template.
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