Create Validation Script

The Validation Script is used as a Bot Parent reference to check the desired Bot response results. If the bot response results are still not appropriate, then the Bot Parent must manually correct the FAQ and Dialog until the Bot response results are as expected.

In the upper right corner, click the ‘Evaluate Bot’ button. Then, you will see a evaluate bot page, in the upper right corner click the ‘+New Script’ button.

New Script

You will see a pop-up to create a new script. Fill in the fields and after you’re done, you can click the ‘save’ button to add a new script.

Add New Script

Select evaluation script that has been created, click the ‘+Script’ button on the bottom, and enter a script on the User Say field that will be tested.

Added Script on User Say

Select Bot and click the ‘play’ button (). Wait for the test evaluation to succeed 100%. The results of the response bot will be the basis for subsequent validation, if the results of the bot response are still not appropriate, then it needs to be done adjustment in the FAQ or Dialog that is tested.

Result Response