Create New Bot
Bots can only do according to what you program them to do in a specific channel. So, someone can’t sign in as a bot and do things that other members can do in 3Dolphins. Bots also can't be set as trainers or Supervisors.
In the upper right corner, click the ‘+new bot’ button. Then, you will see a pop-up of a new bot, configure your bot user with some basic info (bot name, greeting text, leaving text, and what bot says (invitation)). Once you've completed these fields, click the ‘Save’ button.
Component Explanation:
Name | Description |
Bot Name | Name of Bot you will be created. |
Greeting Text | Speech from the bot when the first incoming message arrives. |
Leaving Text | Text from bot after bot or customer ends chat. |
What Bot Says (Invitation) | What bot says to invite customer. |
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