Filter Group KPI Report
This feature allows you to filter your group KPI report. Used to make it easier for you to display reports according to the filter criteria you selected. Go to Analytic, select menu Employee, and click Group KPI Report on the top left of the page. After the operator page appears, click the 'Group KPI Analytic Filter' button on the upper page.
Component Explanation:
| Name | Description |
|---|---|
Start Date | To display the report starting from the selected date. |
End Date | To display the report up to the selected date. |
Group Filter | To display the report according to the selected group. |
Channel Filter | To display the report according to the selected channel account. |
Agent Filter | To display the report according to the selected agent. |
Filter | Button to apply the filter that has been set. |
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