Download Task Report
Each report on the analytic page can be generated and downloaded to a (.xls, .pdf, .csv, and .txt) file and saved to your local drive for offline viewings such as analysis, sharing, or backup purposes. To download the report, go to Analytic and select the Employee menu, and click Task Report. After the operator target page appears, click the 'Download Task Report' Button.
Component Explanation:
| Name | Description |
|---|---|
NIK | User's identity number. |
Agent | Agent's name. |
Number of Task | Total tasks owned to the agent. |
On Going | Total current task load by the agent. |
Done | Total tasks that the agent has accomplished. |
Overdue | Total pending tasks owned by the agent. |
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