Create New Whatsapp Channel

This section describes how to mechanism for creating a new Whatsapp channel, by doing the following steps:

Go to the Integration menu and click the Channel Connector menu, then you will see a channel connector page such images below.

Channel Connector

On the channel connector page, click the 'Plus' button on the box channel Whatsapp page, and then you will see a pop-up channel setting.

Add WhatsApp Channel

Component Explanation:

Name	Description
Channel Name	Your Whatsapp channel name.
Phone	Indicates the phone number that your WhatsApp Business API client has registered
Username	Your username Whatsapp business.
Password	Your password Whatsapp business (must be a minimum of 8 characters and a maximum of 64 characters).
Guest Name	The name that guests will see on their screen as sender.
URL API	URL Whatsapp Business API to integrate with 3Dolphins.

Add Whatsapp channel successfully.

WhatsApp Channel Created

Component Explanation:

No.	Component	Description
1.	Channel Name	Name of your Facebook Page channel. Hover on the channel name to view the channel port.
2.	Channel ID	An ID, you register with 3Dolphins. Each channel registered in Omni Channel 3Dolphins has a different ID.
3.	Channel Config Button	Click to edit your configuration channel. The following are various Twitter channel configurations: Registration API: To add your WhatsApp business's credentials certificate to the WhatsApp Docker. Profile API: To add your WhatsApp business profile display starting from address, description, email, industry, website, and about. Picture API: To upload a photo as your Whatsapp business profile photo that customers will view. Management API: To set LOBs that can access this channel. Moreover, ad settings that are integrated with WhatsApp business can be defined using this field. UIC BIC Setting: To determine the UIC and BIC limits. You can check this page to learn more about UIC and BIC. Webhook Settings: To integrate WhatsApp status updates between 3dolphins and other parties.
4.	Channel URL Edit Button	Click to edit channel URL. If connecting with proxy, please adjust the URL accordingly.
5	Channel URL Copy Button	Click to copy the channel URL to the clipboard.
6	Online / Offline Button	Click to turn on or off the channel. Red means offline, Green means online.
7	Refresh Button	Refresh your channel at any time to ensure you are always up to date with the refresh button.

After adding the Whatsapp channel, you must add 'Port' to the channel URL that has been added. To find the channel port, hover over the channel name, then enter the port on the 'Channel edit URL' button.

Add Channel Port