Quality Rating Notification
The quality rating feature on the notification page is used to make it easier for you to see your business WhatsApp number's performance without opening your company's Facebook manager account. This performance is decided by the customer's latest block or other reported issue.
Go to the Notification page and clik the 'Quality Rating' button at the upper right of the page as shown image below.
Component Explanation:
| Icon | Description |
|---|---|
Is your company's WhatsApp business number. | |
Is the display name of your company's WhatsApp business. | |
Shows the quality rating for your WhatsApp business number. There are several statuses for your quality rating:
Note: If your account's quality rating drops to "Low" quality or your WhatsApp business number changes, Facebook will send you a warning email and notification, and your account status will change to "Restricted" or "Flagged." |
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