# Download Bot Visitor Volume

Each report on the analytic page can be generated and downloaded to a (.xls, .pdf, .csv, and .txt) file and saved to your local drive for offline viewings such as analysis, sharing, or backup purposes. To download the report, go to **Analytic** and select the **Live Agent** menu, and click **Bot Visitor Volume**. In the upper right corner of the page, click the **'Download'** button. Then, in the dialog box of the download bot visitor volume, click **'Generate Report'**.

![Generate Report Bot Visitor](/files/XDKwIDCx609sBsSGEyoI)

And then, the file will be generated and you can download the file by clicking the **'Download'** icon ( <img src="/files/-MTdruFSB2IIQVmJg9yu" alt="" data-size="original"> ). If you open the file, data will be displayed as shown images below.

![Excel File Bot Visitor Volume Report](/files/3QlWdnYtlp9UunD3g6t9)

**Component Explanation:**

| Name         | Description                                                                                         |
| ------------ | --------------------------------------------------------------------------------------------------- |
| Time Series  | Indicates whether the report's time is displayed in the format of 'day,' 'week, 'month,' or 'year.' |
| Channel Name | Your channel account name.                                                                          |
| Type         | Your channel type.                                                                                  |
| #of Visitor  | Total customers who interacted with your bot during that time series.                               |


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