Edit Workflow

After a workflow is success created, you may need to make changes or modify the workflow. When implementing workflow changes, it's important to be aware that mistakes can happen. It's crucial to double-check everything and make sure all changes are clearly defined to minimize the risk of errors. Even with the best intentions, there's always the possibility of something slipping through the cracks. That's why it's important to approach any changes with caution and attention to detail.

To avoid any potential errors, we have developed a feature that allows supervisors to review any changes made to all process flow nodes. This ensures that any mistakes or discrepancies can be caught and corrected before they cause any further problems. On this page, trainers can do the following:

  1. Create draft process flow changes.

  2. Remove draft process flow changes.

  3. Make cloning when drafting process flow.

  4. Approve and reject process flow changes.

Go to the Bot Settings page and select the Process Flow menu. On the process flow page, click the 'List of Workflow' button and then the pop-up of the List of Workflow will appear as follows.

Component Explanation:

IconNameDescription

List Tab

Menampilkan daftar process flow yang sudah dibuat dan aktif digunakan.

Merge Request Tab

Menampilkan daftar perubahan process flow yang sedang dalam proses approved atau reject dari Supervisor.

Draft Tab

Menampilkan daftar perubahan process flow yang sedang dalam proses pengubahan.

View Workflow

Untuk melihat workflow Anda. Pada masing-masing tab fungsi ini memiliki perbedaan, yaitu:

  • List Tab -> Melihat wokflow yang sedang aktif.

  • Merge Request Tab -> Melihat workflow yang sedang menunggu proses approved atau reject dari Supervisor.

  • Draft Tab -> Melihat workflow yang sedang dalam proses perubahan.

Delete Workfow

Untuk menghapus workflow Anda. Penggunaan pada masing-masing tab akan menghasilkan fungsi yang berbeda, yaitu:

  • List Tab -> Menghapus wokflow yang sedang aktif.

  • Merge Request Tab -> Menghapus workflow yang sedang menunggu proses approved atau reject dari Supervisor.

  • Draft Tab -> Menghapus workflow yang sedang dalam proses perubahan.

To begin editing your workflow, click the 'List of Workflow' button and select the process flow you want to edit by clicking the 'View Workflow' button on the List tab. Once you've selected your workflow, click the 'Duplicate' button. Then, type a name for your newly edited process flow and click 'Save' to save changes as a draft.

Component Explanation:

IconNameDescription

Clone

To duplicate the selected workflow node.

Remove

To delete the selected workflow node.

Remember to ensure changes are saved by clicking 'Save'. Your drafts will automatically be saved in the Draft tab. Click 'List of Workflow' to view drafts, and select the Draft tab.

There are conditions once your draft needs to be updated because there are already approved workflow changes. Click the 'View' button to update your draft with the latest workflow.

Once you have completed making changes, place your changes on the Supervisor side as a merge request by clicking the 'Option' button. You will see a pop-up window that provides instructions to submit your merge request.

Component Explanation:

NameDescription

Description

Add an explanation of the workflow changes that have been made.

Reviewer

Select your supervisor who is responsible for reviewing these changes.

Priority

Set priority for workflow changes are:

  • Low -> There are small changes and adjustments from the existing workflow.

  • Medium -> Workflow changes between major and minor.

  • High -> There are major changes and adjustments from the existing workflow.

Node workflow

Displays any modifications made to the workflow's content.

  • Added: A new workflow node has been added.

  • Edit: There are changes to the workflow node contents.

  • Delete: There is a deleted node in the workflow.

Merge Request

Click this button to make a merge request from the applicable reviewer.

Cancel

Button to return edit workflow.

Your changes will disappear from the Draft tab and the "Draft" status will change to "Merge Request".

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