> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/analytic/virtual-agent/bot-satisfaction/download-bot-satisfaction.md).

# Download Bot Satisfaction

You can also download bot satisfaction reports into files (.xls and .csv) and save them to drive for offline viewing to analyze your bot survey's result using external applications.

To download the report, go to the **Analytics** page, select the **Virtual Agent** menu, and click **Bot Satisfaction**. Then, click the **'Download'** button on the bot satisfaction section.