WhatsApp Business API
WhatsApp Business API is for medium and large business can message with customers at scale through programmatic access to WhatsApp. You can build deeper interactions with customers through the official WhatsApp Business API.
On 3Dolphins SRM, we support integration with your WhatsApp Business API by following the steps as described. So, when your customer makes interaction on your WhastApp Business number, it will convert to a ticket immediately, and your customer support will handle the ticket as quickly as they can.
By using WhatsApp Business API, you can get a verified WhatsApp account and get several benefits such as integrate with multiple channels, broadcasting in the form of media and text to unlimited audience and access WhatsApp from multiple devices at the same time. It helps you to more easily monitor your business analytics in real-time.
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