# Show Growl

The growl is used to show a message to notify the user. This message is notified as a result of a certain action, such as when things go wrong (error notification), for events that require user attention (warning notification), and for reporting a successful end of an operation or action (success notification) or other problem. The user will receive a growl notification on the dashboard when the trigger has been executed.

![Growl Message](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FMakmNlmaTgrsw8g33ta7%2Fgrowl%20setting%20edit.png?alt=media\&token=0ff87cf9-3fad-4229-b48f-485b11611952)

For example, if we create an automation ticket when the ticket is assigned to the operator, the system will automatically run the growl process flow.

![Ticket Automation - Show Growl](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2F5XWaFtRQn3O3LNurZwxS%2FAutomation%20growl.png?alt=media\&token=93e22467-914f-45fa-8741-7782c979b706)

So, when tickets are assigned to the agent, the agent will automatically receive a growl notification "Ada pesan baru untukmu!", as in the example image below.

![Growl on the Agent Dashboard](https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2F9LyedbR85dfEZN6p2N4M%2FShow%20Growl.png?alt=media\&token=80e3bf9d-b002-4c09-ab10-d7a4c141cd2e)