# Notification

**Notification** is a feature that allows you to send broadcast messages to your customers. For example, if you want to share product-related information with multiple customers at once, this feature helps you deliver it in the form of a broadcast message.

With this feature, you can also customize the recipients, write messages using pre-made templates, and schedule broadcasts according to your needs. To get started, go to the **Marketing** menu, select **Notification**, and you will be directed to the **Notifications page** as shown in the following image.

<figure><img src="https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FHDpMo7NvdjGs78MSrRN5%2FScreenshot_25-9-2025_141815_venom.3dolphins.ai.jpeg?alt=media&#x26;token=7cacc19b-c93a-4237-b742-c7ae6c65c4bf" alt=""><figcaption><p>Notifications Page</p></figcaption></figure>

**Component explanation :**

| Component      | Description                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                              |
| -------------- | ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------ |
| Title          | The title of the notification delivered to customers.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    |
| Channel        | The channel used to send the notification                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                |
| Last Updated   | The time that shows when notification was last updated                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   |
| Status         | <p>The status of the notification. There are five notification statuses, i.e.</p><ol><li><strong>Draft:</strong> Notification that is still being saved (not ready to send).</li><li><strong>Sending:</strong> Notification that has been sent but has not been received by the customer.</li><li><strong>Scheduled:</strong> Notifications that have been created but are still scheduled to be sent at a certain time.</li><li><strong>Sent</strong>: Notification successfully sent to customer.</li><li><strong>Failed:</strong> Notification failed sent to customer.</li><li><strong>Warning:</strong> Indicates that a portion of the recipients in a broadcast activity failed to receive the message.</li></ol> |
| Search bar     | The search field allows users to enter keywords based on the broadcast title or content                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                  |
| Channel filter | Field to select the channel that you want to filter                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                      |
| Status filter  | Field to select the status that you want to filter                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       |