> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/marketing/notification.md).

# Notification

**Notification** is a feature that allows you to send broadcast messages to your customers. For example, if you want to share product-related information with multiple customers at once, this feature helps you deliver it in the form of a broadcast message.

With this feature, you can also customize the recipients, write messages using pre-made templates, and schedule broadcasts according to your needs. 

To get started, go to the **Marketing** menu, select **Notification**, and you will be directed to the **notifications** page as shown in the following image.

<figure><img src="/files/PeyPm22Vpqpr2ZIB1Cvt" alt=""><figcaption><p>Notifications Page</p></figcaption></figure>

**Component explanation :**

<table data-search="false"><thead><tr><th width="201.43231201171875">Component</th><th>Description</th></tr></thead><tbody><tr><td>Title</td><td><p>The title for the notification sent to customers.</p><p></p><p><strong>Note:</strong> </p><p>If the broadcast notification has a <strong>"draft"</strong> or <strong>"scheduled"</strong> status, the broadcast notification can still be edited.</p></td></tr><tr><td>Channel</td><td>The channel used to send the notification</td></tr><tr><td>Last Updated</td><td>The time that shows when notification was last updated<br><br><strong>Note:</strong><br>For broadcast data that is less than 1 day old, the Last Updated information will be updated following any status changes that occur. For broadcast data that is more than 1 day old, the Last Updated information will be updated once a day.</td></tr><tr><td>Status</td><td><p>The status of the notification. There are five notification statuses, i.e.</p><ol><li><strong>Draft:</strong> Notification that is still being saved (not ready to send).</li><li><strong>Sending:</strong> Notification that has been sent but has not been received by the customer.</li><li><strong>Scheduled:</strong> Notifications that have been created but are still scheduled to be sent at a certain time.</li><li><strong>Sent</strong>: Notification successfully sent to customer.</li><li><strong>Failed:</strong> Notification failed sent to customer.</li><li><strong>Warning:</strong> Indicates that a portion of the recipients in a broadcast activity failed to receive the message.</li></ol><p><br><strong>Note:</strong></p><ol><li>If a broadcast activity has some messages successfully delivered and others failed, the broadcast status will be displayed as Sent with a Warning icon to indicate that some messages were not successfully delivered.</li><li>The broadcast status is updated periodically every 3 minutes. If a status change occurs, for example from Sending to Sent, the status will be updated and the time of the update will be recorded in the Last Updated column.<br><strong>Note:</strong><br>The status update may take more or less than 3 minutes.</li></ol></td></tr><tr><td>Search bar</td><td>The search field allows users to enter keywords based on the broadcast title or content</td></tr><tr><td>Channel filter</td><td>Field to select the channel that you want to filter</td></tr><tr><td>Status filter</td><td>Field to select the status that you want to filter</td></tr></tbody></table>