Notification

Notification is a feature that allows you to send broadcast messages to your customers. For example, if you want to share product-related information with multiple customers at once, this feature helps you deliver it in the form of a broadcast message.

With this feature, you can also customize the recipients, write messages using pre-made templates, and schedule broadcasts according to your needs. To get started, go to the Marketing menu, select Notification, and you will be directed to the Notifications page as shown in the following image.

Notifications Page

Component explanation :

Component
Description

Title

The title of the notification delivered to customers.

Channel

The channel used to send the notification

Last Updated

The time that shows when notification was last updated

Status

The status of the notification. There are five notification statuses, i.e.

  1. Draft: Notification that is still being saved (not ready to send).

  2. Sending: Notification that has been sent but has not been received by the customer.

  3. Scheduled: Notifications that have been created but are still scheduled to be sent at a certain time.

  4. Sent: Notification successfully sent to customer.

  5. Failed: Notification failed sent to customer.

  6. Warning: Indicates that a portion of the recipients in a broadcast activity failed to receive the message.

Search bar

The search field allows users to enter keywords based on the broadcast title or content

Channel filter

Field to select the channel that you want to filter

Status filter

Field to select the status that you want to filter

Last updated

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