For the complete documentation index, see llms.txt. This page is also available as Markdown.

Template

Template is a feature that allows you to save the notification template messages, in order to make it easier for you don't need to retype every message you want to send.

For example, if you need to send an invitation message to customers, you can set up an invitation message template in this feature and attach it when configuring your notification message on the notification page.

To begin, login as Marketing and go to the Marketing menu and click on the Template submenu then you will see a Template page as shown below.

Templates

Component Explanation:

Name
Description

Title

Indicates the title of templates available in the system.

Language

Indicates the language used in the template.

Last Updated

Indicates the last time the template was updated.

Status

Indicates the template status. There are 3 (three) template statuses:

  • Approved: A template request that has been approved.

  • Pending: A template that has been requested but not yet approved.

  • Rejected: A template request that has been rejected.

Action

Indicates the action buttons available for each template, such as the 'Delete' and 'Refresh' buttons.

Search Bar

Indicates a field that can be used to search for templates by title or broadcast message.

Status

Indicates a list of templates based on their approval status.

Request Template

Indicates the button used to create a new template.

Category Sync

Used to synchronize the template category recorded in the 3Dolphins system with the category approved by Meta Note: Available only in Version 7.

Full Sync

Used to retrieve templates that already exist on Meta's side so that all of those templates appear on the 3Dolphins page Note:

  • This Full Sync will retrieve all templates within a single WhatsApp Business account

  • Available only in Version 7

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