Dialog Flows
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When you want to design more flexible interaction between responds bot and customer answer, you can use dialogs in the Dialog Flows menu. A dialog is a series of conversations that define responses based on predetermined intents and entities, helping you optimize services or enhance customer personalization.
Go to Bot Settings and click the Dialog Flows submenus, then you will see a dialog flows page such as the images below.
Component Explanation:
Clone Dialog
The trainer can clone dialog.
Edit Dialog
Process to update dialog.
Delete Dialog
Process to remove dialog.
Search Dialog
To search for dialogs that have been successfully saved.
Filter Dialog
The process of filtering dialogs based on a group.
Number of Bot
The number of bots using this dialogue.
