Teaser Management
Supporting your business through live chat and social media communication is necessary. Why? Adopting this approach will facilitate a quick and practical way to reach customers. Therefore, the information must be accurate and precise. For example, when to inform customers about troubleshooting network constraints impacting live chat performance or when your business wants to promote offers that customers can use on their social media messaging.
We make updating your live chat and social messaging content easy using the teaser management feature. You may instantly update information from our application user interface using this feature. Go to the Customer Service page and select the Teaser Management menu. This privilege only belongs to the Supervisor and Administrator.
Component Explanation:
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