5.2 EN

5.2 EN

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Pre-Requisite
FAQ User
Task Management
- Task Management
Administration
Integration
Employee
Marketing
Sales Activity
Customer Service
Quality Assurance
Bot Settings
Analytic
API
SLA Guidelines

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Bot Settings

Bot Manager

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Last updated 10 months ago

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The function of BOT Manager is to perform BOT entity management, i.e:

Create a BOT entity.
Integrate BOT with FAQ Knowledge.
Integrate BOT with Dialog.
Integrate BOT with Auto Suggestion.

Go to the Bot Settings menu and click the Bot Manager menus, then you will see a bot manager page such images below