Operator Shift
Unlike traditional methods of tracking employee time, like paper timesheets. Shift and attendance module in 3Dolphins offers the ability to the Agents to clock in or clock out when they show up and leave work each day and will display a notification to the agent if there is a delay in the specified shift.
Then, the shift and attendance module helps supervisors in generating and assigning schedules for each Agent. Therefore, supervisors can also make changes to the agent's schedule in the shift mapping feature. For example, when an agent requests permission from a supervisor to come in during the day because there is an urgent matter, therefore the supervisor must change the schedule that has been set for the agent.
Go to the Employee menu and click the Operator Shift menu then, you will see an operator shift page such as the image below.
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