# Pre-Requisite

### Systems and Browser Requirement For 3Dolphins SRM User

3Dolphins recommend users of 3Dolphins SRM to this following minimum requirement, so that they can have the best experience using the 3Dolphins Platform.

### **Desktop Specification Requirement**

Below are the minimum Desktop requirements for 3Dolphins user:

* Intel Core i3 or higher
* RAM 8 GB or higher

### **Operating System Requirement**

For the Desktop OS, we recommend to use Microsoft Windows or Apple OSX.

#### **Microsoft Windows**

* Windows 8 (Minimum) or higher
* Windows 10 (Recommended) or higher

#### **Apple OSX**

* OSX 10.13 High Sierra (Minimum) or higher
* OSX 11.0 Big Sur (Recommended) or higher

### **Browser Requirement**

We recommend using the latest version of **Google** **Chrome** to have the best experience using 3Dolphins Platform. The 3Dolphins platform also works well in the latest version of Mozilla Firefox, Apple Safari and Microsoft Edge.

#### **Google Chrome (Recommended Browser)**

* Chrome v86.0.4240 (minimum) or higher
* Chrome v88.0.4324 (Recommended) or higher

#### **Mozilla Firefox**

* Firefox v83.0 (minimum) or higher
* Firefox v85.0 (Recommended) or higher

#### **Apple Safari**

* Safari v13.1.12 (minimum) or higher
* Safari v14.0.2 (Recommended) or higher

#### **Microsoft Edge**

* Microsoft Edge v86.0 (minimum) or higher
* Microsoft Edge v88.0 (Recommended) or higher

{% hint style="info" %}
3Dolphins Platform is no longer providing support for Microsoft Internet Explorer
{% endhint %}

This following browser configuration is required for 3Dolphins user

1. JavaScript must be enabled
2. Cookies must be enabled
3. LocalStorage must be enabled

### **Network Requirement**

As the general rule, each 3Dolphins user connected to the network / Internet connection should have a **stable network connection** at minimum **5 Mbps** (both upload and download).

To ensure a smooth experience when using 3Dolphins Platform, each 3Dolphins user agent recommended having **stable network connection** with **10 Mbps** or above (both upload and download).

### Standard Resolution

We recommend changing your device's screen resolution to **1920 x 1080**, **1366 x 768**, or **1280 x 720** for more optimal use of our 3Dolphins app. 


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