> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/marketing/template/request-template/marketing-template.md).

# Marketing Template

When you want to increase sales, build customer loyalty, or draw attention to a product or service, you can use the 'Marketing' category template to send promotional messages, special offers, or marketing-related information to customers.

To use a Marketing Template, go to the **Marketing** menu and select the **Template** menu. Then, on the **New Request Template** page, you can choose the **'Marketing'** category. In a marketing template, there are options you can select, namely **Standard Message** and **Carousel Message**, as shown in the image below.

<figure><img src="/files/2oZtfqEPkDDYvowPMjiY" alt=""><figcaption><p>Marketing Template</p></figcaption></figure>

**Component Explanation:**

<table><thead><tr><th width="298.5">Name</th><th>Description</th></tr></thead><tbody><tr><td>Template Name</td><td>The title of the template. WhatsApp recommends using a descriptive name for your template.</td></tr><tr><td>WhatsApp Account</td><td>The WhatsApp account you will use.</td></tr><tr><td>Category</td><td><p>The category for the template according to your needs. There are 3 template categories:</p><p></p><ol><li>Utility</li><li>Marketing</li><li>Authentication</li></ol></td></tr><tr><td>Language</td><td>The language used to create the template.</td></tr><tr><td>Header</td><td><p>The top section of the template display, which can be text or media, is optional. You can use either a text header or a media header. To learn more about template headers, you can refer to <a href="/pages/-MUS-BmR5xeIziwLMNwD">this</a> page.</p><p></p><p><strong>Note:</strong><br>You can enter a maximum of 60 characters.</p></td></tr><tr><td>Body </td><td><p>The content of the template message. To learn more about the body template, you can refer to <a href="/pages/-MUS0f3rte7LFBK8WMoM">this</a> page.</p><p></p><p><strong>Note:</strong><br>You can enter a maximum of 1024 characters.</p></td></tr><tr><td>Footer</td><td><p>A short message located below the template message, which is optional. To learn more about the footer template, you can refer to <a href="/pages/-MUS2OfUGBJ2sG5R_DpQ">this</a> page.</p><p></p><p><strong>Note:</strong><br>You can enter a maximum of 60 characters.</p></td></tr><tr><td>Buttons</td><td><p>Additional action buttons that you can add to the template. There are 4 template buttons:</p><p></p><ol><li>Quick Reply</li><li>Website/URL</li><li>Call</li><li>Copy Offer Code</li></ol><p></p><p>To learn more about template buttons, you can refer to <a href="/pages/-MUS4Z0-cYXRqW_8w0C1">this</a> page.</p></td></tr><tr><td>Message Expiry</td><td>Determines the message expiry time, where the message will not be sent or processed after the specified time has passed.</td></tr><tr><td>Workflow Integration</td><td>Determines whether the delivery of messages using this template must go through a configured workflow.</td></tr></tbody></table>