# Authentication Template

The Authentication category is used to send verification codes or One-Time Passwords (OTP) to customers. Templates in this category serve to enhance the security of customer transactions or account access.

To use an Authentication Template, go to the **Marketing** menu and select the **Template** menu. Then, on the **New Request Template** page, you can choose the **'Authentication'** category as shown in the image below.

<figure><img src="/files/qXfXmxnMEQ6ccIIFmZSo" alt=""><figcaption><p>Authentication Template</p></figcaption></figure>

**Component Explanation:**

<table><thead><tr><th width="298.5">Nama</th><th>Deskripsi</th></tr></thead><tbody><tr><td>Template Name</td><td>The title of the template. WhatsApp recommends using a descriptive name for your template.</td></tr><tr><td>WhatsApp Account</td><td>The WhatsApp account you will use.</td></tr><tr><td>Category</td><td><p>The category for the template according to your needs. There are 3 template categories:</p><p></p><ol><li>Utility</li><li>Marketing</li><li>Authentication</li></ol></td></tr><tr><td>Code Delivery</td><td>Determines how customers send the authentication code from WhatsApp to the application.<br><br><strong>Note:</strong><br>To learn more about the code delivery process, please refer to <a href="/pages/CkjV3vN413cIXnnjJtSo">this</a> page.</td></tr><tr><td>Message Content</td><td>Determines the message content used to deliver the authentication code to customers.<br><br><strong>Note:</strong><br>To learn more about message content, please refer to <a href="/pages/6sZIi7VmRO4RPNsyESoL">this</a> page.</td></tr></tbody></table>


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.3dolphins.ai/marketing/template/request-template/authentication-template.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.