Authentication Template

The Authentication category is used to send verification codes or One-Time Passwords (OTP) to customers. Templates in this category serve to enhance the security of customer transactions or account access.

To use an Authentication Template, go to the Marketing menu and select the Template menu. Then, on the New Request Template page, you can choose the 'Authentication' category as shown in the image below.

Authentication Template

Component Explanation:

Nama	Deskripsi
Template Name	The title of the template. WhatsApp recommends using a descriptive name for your template.
WhatsApp Account	The WhatsApp account you will use.
Category	The category for the template according to your needs. There are 3 template categories: Utility Marketing Authentication
Code Delivery	Determines how customers send the authentication code from WhatsApp to the application. Note: To learn more about the code delivery process, please refer to this page.
Message Content	Determines the message content used to deliver the authentication code to customers. Note: To learn more about message content, please refer to this page.