> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/marketing/template/request-template/authentication-template.md).

# Authentication Template

The Authentication category is used to send verification codes or One-Time Passwords (OTP) to customers. Templates in this category serve to enhance the security of customer transactions or account access.

To use an Authentication Template, go to the **Marketing** menu and select the **Template** menu. Then, on the **New Request Template** page, you can choose the **'Authentication'** category as shown in the image below.

<figure><img src="/files/qXfXmxnMEQ6ccIIFmZSo" alt=""><figcaption><p>Authentication Template</p></figcaption></figure>

**Component Explanation:**

<table><thead><tr><th width="298.5">Nama</th><th>Deskripsi</th></tr></thead><tbody><tr><td>Template Name</td><td>The title of the template. WhatsApp recommends using a descriptive name for your template.</td></tr><tr><td>WhatsApp Account</td><td>The WhatsApp account you will use.</td></tr><tr><td>Category</td><td><p>The category for the template according to your needs. There are 3 template categories:</p><p></p><ol><li>Utility</li><li>Marketing</li><li>Authentication</li></ol></td></tr><tr><td>Code Delivery</td><td>Determines how customers send the authentication code from WhatsApp to the application.<br><br><strong>Note:</strong><br>To learn more about the code delivery process, please refer to <a href="/pages/CkjV3vN413cIXnnjJtSo">this</a> page.</td></tr><tr><td>Message Content</td><td>Determines the message content used to deliver the authentication code to customers.<br><br><strong>Note:</strong><br>To learn more about message content, please refer to <a href="/pages/6sZIi7VmRO4RPNsyESoL">this</a> page.</td></tr></tbody></table>