> For the complete documentation index, see [llms.txt](https://docs.3dolphins.ai/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.3dolphins.ai/marketing/template/request-template.md).

# Request Template

If you want to create a new template, you need to submit the template first so that it can be reviewed and approved by META. On this page, you can manage the content or components of the template and also set the WhatsApp account you will use.

On the Template page, click the **'+Request Template'** button and you will see the Request Template form as shown in the image below.

<figure><img src="/files/M7WmgT4tND4lWEtsKKTF" alt=""><figcaption><p>Request Template</p></figcaption></figure>

On the left side of the page is the form where you configure the template, and on the right side is a preview showing what the template you will submit will look like.

**Component Explanation:**

<table><thead><tr><th width="227.66668701171875">Name</th><th>Description</th></tr></thead><tbody><tr><td>Template Name</td><td>Indicates the template title. META recommends using a descriptive name for their templates.</td></tr><tr><td>WhatsApp Account</td><td>Indicates the WhatsApp account you will use.</td></tr><tr><td>Category</td><td><p>Indicates the category for the template based on your needs. There are 3 template categories:</p><p></p><ol><li>Utility</li><li>Marketing</li><li>Authentication</li></ol><p></p><p><strong>Note:</strong> </p><p><strong>Marketing Message Lite</strong> can only be used on templates with the <strong>Marketing</strong> category.</p></td></tr><tr><td>Language</td><td>Indicates the language used in creating the template.</td></tr><tr><td>Header (Optional)</td><td><p>Indicates the top section of the template display, which can be in the form of text or media (image, video, and document) and is optional. To learn more about the template header, you can refer to <a href="/pages/-MUS-BmR5xeIziwLMNwD">this</a> page.</p><p></p><p><strong>Note:</strong> </p><p>You can enter a maximum of 60 characters for text, 5 MB for images, 16 MB for videos, and 100 MB for documents.</p></td></tr><tr><td>Body </td><td><p>Indicates the template message content displayed in the main content area to be delivered to the message recipient. To learn more about the template body, you can refer to <a href="/pages/-MUS0f3rte7LFBK8WMoM">this</a> page.</p><p></p><p><strong>Note:</strong> </p><p>You can enter a maximum of 1024 characters.</p></td></tr><tr><td>Footer</td><td><p>Indicates a short message at the bottom of the template message, which is optional. To learn more about the template footer, you can refer to <a href="/pages/-MUS2OfUGBJ2sG5R_DpQ">this</a> page.</p><p></p><p><strong>Note:</strong> </p><p>META does not support the use of footer for carousel templates.</p></td></tr><tr><td>Buttons</td><td><p>Indicates the <strong>Call to Action (CTA)</strong> feature that can encourage recipients to perform a specific action or interaction. There are 4 available template buttons:</p><p></p><ol><li>Quick Reply</li><li>Website/URL</li><li>Call</li><li>Copy Offer Code</li></ol><p></p><p>To learn more about template buttons, you can refer to <a href="/pages/-MUS4Z0-cYXRqW_8w0C1">this</a> page.</p></td></tr><tr><td>Workflow Integration</td><td>Indicates whether messages sent using this template must go through the configured workflow process.</td></tr></tbody></table>

To create a new request template, you can customize the template message content as needed. Then, click the **'Submit'** button at the bottom right corner of the page. The newly submitted template will be successfully saved with a **'Pending'** status, as shown in the following image.&#x20;

<figure><img src="/files/aoYu2RX2xQ8ctg7c2xGC" alt=""><figcaption><p>Success Request Template</p></figcaption></figure>

{% hint style="info" %}
New templates that have been successfully requested will await approval from WhatsApp for two working days maximum.
{% endhint %}