# Request Template

If you want to create a new template, you need to submit the template first so that it can be reviewed and approved by WhatsApp. On this page, you can manage the content or components of the template and also set the WhatsApp account you will use.

On the Template page, click the **'+Request Template'** button and you will see the Request Template form as shown in the image below.

<figure><img src="https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FHaBXSMwR8ryc2RrnTzc4%2Fimage.png?alt=media&#x26;token=229a30e5-8308-4a97-8db4-1d06a37ca6a6" alt=""><figcaption><p>Request Template</p></figcaption></figure>

On the left side of the page is the form where you configure the template, and on the right side is a preview showing what the template you will submit will look like.

**Component Explanation:**

<table><thead><tr><th width="309.33331298828125">Name</th><th>Description</th></tr></thead><tbody><tr><td>Template Name</td><td>The title of the template. WhatsApp advises businesses to use descriptive names for their templates.</td></tr><tr><td>WhatsApp Account</td><td>WhatsApp Account that will be used.</td></tr><tr><td>Category</td><td><p>Category for the template according to needs. There are three template categories:</p><ol><li>Utility</li><li>Marketing</li><li>Authentication</li></ol></td></tr><tr><td>Language</td><td>Language that will be used in the template. </td></tr><tr><td>Header</td><td>The top part of the template display, which can be text or media, this field is optional. You can use either a text header or a media header. To learn more about header template, you can check <a href="request-template/marketing-template/standard-message/header-template">this</a> page. <br><br><strong>Note:</strong><br>For the text media, you can enter a max of 60 characters. </td></tr><tr><td>Body </td><td><p>Content of message template. To learn more about body template, you can check <a href="request-template/marketing-template/standard-message/body-template">this</a> page. </p><p></p><p><strong>Note:</strong></p><p>You can enter text a maximum of 1024 characters.</p></td></tr><tr><td>Footer</td><td><p>The short message below the template message, this field is optional. To learn more about footer template, you can check <a href="request-template/marketing-template/standard-message/footer-template">this</a> page.</p><p></p><p><strong>Note:</strong></p><p>You can enter text a maximum of 60 characters.</p></td></tr><tr><td>Buttons</td><td><p>Additional action buttons that you can add to the template. There are four template buttons:</p><ol><li>Quick Reply</li><li>Website/URL</li><li>Call</li><li>Copy Offer Code</li></ol><p>To learn more about button template, you can check <a href="request-template/marketing-template/standard-message/buttons-template">this</a> page.</p></td></tr><tr><td>Workflow Integration</td><td>Determines whether the delivery of messages using this template must go through a configured workflow.</td></tr></tbody></table>

To create a new request template, you can customize the template message content as needed. Then, click the **'Submit'** button at the bottom right corner of the page. The newly submitted template will be successfully saved with a **'Pending'** status, as shown in the following image.&#x20;

<figure><img src="https://765826444-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FLYDAnLjpg2T8z2BplJOS%2Fuploads%2FqJGzsi2aszMi4nOE1hL3%2Fimage.png?alt=media&#x26;token=c9c9d401-53f5-42c3-967c-888aa0680604" alt=""><figcaption><p>Success Request Template</p></figcaption></figure>

{% hint style="info" %}
New templates that have been successfully requested will await approval from WhatsApp for two working days maximum.
{% endhint %}