# Operator Allow Ticket Redistribute

Operator allow redistribute is feature allow to enable or disable the escalate and transfer ticket functions of the operator. If is it function is disable *(operator allow ticket redistribute = False)*, operators can’t see the escalated and transfer function button ( <img src="/files/-MX6ad9hofXa8fr5v21E" alt="" data-size="original"> ) like this.

![Operator allow ticket redistribute = False](/files/-MSfvkS_SOH7fFtq8xac)

But, if the function is enable *(operator allow ticket redistribute = True)*, operators can escalated ticket to Supervisors or transfer ticket to other groups, like the images below.

![Operator allow ticket redistribute = True](/files/-MSfvrG-ZMtFfWdB3n1Z)


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